Comments on: Barclays Bank Customer Services

By: T.Daniel

T.Daniel — Mon, 06 Sep 2010 08:02:49 +0000

Hi Lesley, (article published October 15 2007)

How interesting I found you story dated above.

I too experienced the same service from Barclay’s. And like you I will never open a Barclay’s account.

By: Michele

Michele — Mon, 30 Aug 2010 18:25:21 +0000

My complaint is their “customer service”.
I have had a cc for many years and have paid the balance every month. I do not have an issue re. charges. However, I called with a simple question, an hour later and 2 agents later, I finally got the one sentence answer I was seeking. Why? Perhaps it is my inadequate communication.
But I believe it is because the call was routed to the Philippines. They might speak English. However, their communication skills are lacking.
WHY IS MY MONEY GOING TO THE PHILLIPPINES?
WHY ISN”T THE PHONE BEING ANSWERED IN THE U.S. BY A U.S. CITIZEN?
I called to complain at another Barclay # it was answered in the Philippines. I have been on hold for 20 minutes still counting.

By: Barclaycard and their bad bad service » ideas and art - Gripe Page

Barclaycard and their bad bad service » ideas and art - Gripe Page — Thu, 13 May 2010 08:45:40 +0000

Barclaycard and their bad bad service…

Barclaycard also lied to me about Security problem Yesterday got a phone call from a scotsman….

By: Dianne C White

Dianne C White — Wed, 21 Apr 2010 21:29:48 +0000

I am extremely dissatisfied with Barclay’s Bank US Air MasterCard. I never received my welcome package with my two $99 companion fare coupons and got nothing but a run around from them. I paid my $79 for the card and do expect them to come through with what they “promise”. I was told that it was now too late to send the coupon (welcome package) since it would have expired 3/31/10. Well, another one can be sent with a different date on it. It isn’t that hard especially if they want to have people comment on the service. I have contacted US Air and they gave me a number to call but it went to the Phillipines. I was transferred to another number and gosh, it wasn’t a working number. I have really had it and on a flight when the attendents came around with the applications, I told her of what Barclay Bank did to me. They really don’t want to ehar the bad stuff but I will continue to relate what horrible service I have gotten from them. I hope that somebody from the bank reads this and will make good on what they have done wrong.

By: A wilde

A wilde — Wed, 14 Apr 2010 12:53:42 +0000

Why is Barcays the biggest load of crap as a bank it stinks. They never answer complaints they do not answer letter they are the worse bank in the uk

By: Krishna

Krishna — Thu, 19 Nov 2009 08:59:08 +0000

Dear sir,

I rececive the mail from Mr. Terry (claimsdept@terrybledsoe.co.cc) and he told me that i have won the MICROSOFT lottory Prizr GBP 500,000.00 and he has given me this Bank Add :

Direct On-line Wire Transfer.
Name of Account Officer:MR. MICHAEL SMITH (Account Officer)
Name of Bank: Barclay’s Bank UK
Bank Email:intertransferdept@barclaysgroupintl.co.cc
Tel:+44-7035993439,+447011183163
International funds transfer department

and told me Mr. Smith will be transfer that amount in you Account.

Is this Correct or leagle transaction ? Please suggest me .

Thanks
Krishna

By: Ivan Greenslade

Ivan Greenslade — Wed, 11 Nov 2009 16:51:32 +0000

I have had dealings with Barclay’s Bank in my capacity as the executor of a will. The problems I have had with them have to be experienced to be believed. As an organisation I regard them as being beneath contempt.

By: PHILIP SHIELS

PHILIP SHIELS — Mon, 19 Oct 2009 08:59:43 +0000

Hello I don’t bank with you. I just received the following email scam, I thought
you should know they’re using your company name in it.

BARCLAYS BANK PLC.CLAPHAM JUNCTION BRANCH,
7 ST JOHNS HILL, SW 11 1 TN, LONDON

REF: – INSTRUCTION TO CREDIT YOUR BANK ACCOUNT

This is to notify you about the status of your fund right now in my desk. After due vetting and evaluation of your Inheritance file which The Ministry of Finance forwarded and contracted us to see to your immediate payment. From our findings you have been going through hard ways by paying a lot of charges to see to the release of your fund which has been delayed. We advice that you stop further communication with any correspondence from any part of the world
If you do wish to receive your Inheritance funds immediately you should go through us in other to receive funds in the next five working days.
The only thing required from you is to obtain Non-Resident Clearance Form/Receipt and we will help you see that you obtain the form so that our bank will effect immediate transfer of your inheritance sum in to your designated bank account you will provide for us. If you follow up our directives your fund will reflect in your account within five working Bank days from the day you obtain this form. Do not go through anybody again but through us if you really want your fund. Please respond through my private email.
If you want to complain also, please give us the following details:
Your name and address
Your account number and sort code, if you are one of our customers
Your daytime phone number (where we can contact you if we need to) and any times you would prefer us to contact you, along with the time zone that you are in
A clear description of your concerns or complaint
Details of what you would like us to do to put the matter right
Copies of any relevant letters, policies and references.
Yours sincerely,
Mr. Harry Smith,
Private Banking Section. Barclays Bank Plc.

By: maria gibbins

maria gibbins — Sun, 13 Sep 2009 18:37:50 +0000

I have spent the past hour trying to find a telephone number for customer service, my daughter is abroad and the bank has blocked her card!!!!! shes out there on her own, how charming is that and i am trying to sort it out for her……..

By: Michael Lawmkima

Michael Lawmkima — Wed, 22 Jul 2009 11:10:14 +0000

Hi, I would like to know how to go about electronic fund transfer regarding an e-mail I got from a Mr. Michael Smith ( Sr.Account Officer ) from your International Funds transfer Department, Tel : +44 7035993439, which I have to deposit 25,000 INR to your bank regarding some confidential matter. Please reply through my e-mail , I would appreciate if you could reply as soon as possible. Thanks.