Comments on: Is Abbey/Santander in difficulties? http://gowen.org/is-abbeysantander-in-difficulties/ hello! Mon, 04 Oct 2010 18:08:31 +0000 hourly 1 By: lesley (aka Mum) http://gowen.org/is-abbeysantander-in-difficulties/comment-page-1/#comment-23583 lesley (aka Mum) Sat, 08 May 2010 20:14:04 +0000 http://gowen.org/is-abbeysantander-in-difficulties/#comment-23583 Interestingly, in May 2010, Money Which, Abbey/Brad & Bing (...both Santander) receive strong warnings about their terrible customer services .... Interestingly, in May 2010, Money Which, Abbey/Brad & Bing (…both Santander) receive strong warnings about their terrible customer services ….

]]> By: Lesley http://gowen.org/is-abbeysantander-in-difficulties/comment-page-1/#comment-15490 Lesley Sun, 06 Sep 2009 17:31:58 +0000 http://gowen.org/is-abbeysantander-in-difficulties/#comment-15490 Now they have had the gall to write to us to ask if we would like to make another investment!!!>>>As Victo Meldrew said.."I don't believe it!" Now they have had the gall to write to us to ask if we would like to make another investment!!!>>>As Victo Meldrew said..”I don’t believe it!”

]]> By: Lesley http://gowen.org/is-abbeysantander-in-difficulties/comment-page-1/#comment-14805 Lesley Sat, 15 Aug 2009 13:55:05 +0000 http://gowen.org/is-abbeysantander-in-difficulties/#comment-14805 I see today that somebody else is having problems accessing his own money from Abbey/Santander. Plus ca change.... ! http://stonehead.wordpress.com/2009/08/15/denied-access-to-our-money/ I see today that somebody else is having problems accessing his own money from Abbey/Santander. Plus ca change…. ! http://stonehead.wordpress.com/2009/08/15/denied-access-to-our-money/

]]> By: Lesley http://gowen.org/is-abbeysantander-in-difficulties/comment-page-1/#comment-14804 Lesley Sat, 15 Aug 2009 13:52:30 +0000 http://gowen.org/is-abbeysantander-in-difficulties/#comment-14804 PS... Abbey eventually apologised and paid us compensation.... but all we wanted was our money in the first place! PS… Abbey eventually apologised and paid us compensation…. but all we wanted was our money in the first place!

]]> By: Lesley http://gowen.org/is-abbeysantander-in-difficulties/comment-page-1/#comment-10195 Lesley Sat, 21 Feb 2009 09:22:24 +0000 http://gowen.org/is-abbeysantander-in-difficulties/#comment-10195 Success at last ! Only one thousand eight hundred and fifty six days since we first tried to release our own money, when the ISA first matured in January 2004, .... it has finally been paid into our HSBC account. Needless to say, that is the last investment we shall ever make in the Abbey / Santander bank. Success at last !

Only one thousand eight hundred and fifty six days since we first tried to release our own money, when the ISA first matured in January 2004, …. it has finally been paid into our HSBC account.

Needless to say, that is the last investment we shall ever make in the Abbey / Santander bank.

]]> By: Scott http://gowen.org/is-abbeysantander-in-difficulties/comment-page-1/#comment-10188 Scott Thu, 19 Feb 2009 23:55:38 +0000 http://gowen.org/is-abbeysantander-in-difficulties/#comment-10188 Good grief Lesley, that is absolutely horrendous! I'd be looking to refer the matter to the Financial Ombudsman to make an example of them for financial mismanagement and poor customer relations. It's bad enough we have to waste time standing around in queues due to the inefficient offshore phone arrangements for paltry things, but what you've been put through beggars belief. As a final note, my current mortgage happens to be with the same people. So far everything has been going well, but now I wonder what is to come... Hope all else is well x Good grief Lesley, that is absolutely horrendous!

I’d be looking to refer the matter to the Financial Ombudsman to make an example of them for financial mismanagement and poor customer relations.

It’s bad enough we have to waste time standing around in queues due to the inefficient offshore phone arrangements for paltry things, but what you’ve been put through beggars belief.

As a final note, my current mortgage happens to be with the same people. So far everything has been going well, but now I wonder what is to come…

Hope all else is well x

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